Charles Johnson

Director, Optimization and Business Intelligence
Philips Healthcare
Charles career spans many years in customer service assignments including Sales, Management, and Operations integrating technologies such as Sales Force, Mobility, Business Intelligence, Big Data and advanced analytics to bring a better experience and solve customer and employee challenges. He has an undergraduate degree in Electrical Engineering and a graduate degree in Industrial Engineering with a focus on statistical process control – Six Sigma Black Belt, Kaizen Certified and Organizational Change Leader. Technology by itself will not flourish unless the organization is ready! How was your last IT deployment?